1. Introduction: Phoenix Resumes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect: We may collect the following types of personal information:
Name, email address, phone number, and postal address
Employment history, education details, and professional qualifications
Other information you provide when using our resume services
3. How We Collect Information: We collect personal information when you:
Use our website or submit a form
Contact us via email, phone, or other communication channels
Provide documents or information for resume writing services
4. Use of Information: We use your personal information to:
Provide and improve our resume services
Communicate with you regarding your inquiries and orders
Comply with legal obligations and improve user experience
5. Disclosure of Information: We do not sell or rent your personal information. We may disclose your personal data to:
Service providers assisting with business operations (e.g., payment processors, IT support)
Legal authorities if required by law
6. Data Security: We take reasonable measures to protect your personal information from unauthorised access, modification, or disclosure. However, no data transmission over the internet is completely secure.
7. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Your Rights: You have the right to access and correct your personal information that we hold. To request access to or correction of your personal information, please contact us using the contact details below. We will respond to your request within a reasonable time and, if access is granted, will provide you with access to your personal information in a manner requested by you, if reasonable.
9. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Complaints: if you have any complaints about how we handle your personal information, please contact us at enquiries@phoenixresumes.com.au. We will investigate your complaint and respond to you promptly.
11. Contact Us: If you have any questions about this Privacy Policy or your personal information, please contact us at:
Phoenix Resumes
enquiries@phoenixresumes.com.au